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Job no: 492449
Work type: Full-time
Location: St. Louis, MO
Categories: Information Technology
Job Summary/Basic Function
The Technology Specialist will join a dynamic Technology User Services team inproviding excellent technology services to a diverse and multicultural population ofstudents, faculty, and staff of the University.The Technology Specialist will provide support by phone, e-mail, and in-person; will openand close service requests electronically; troubleshoot user technology accounts;manage technology inventory; and train student Help Desk technology assistants. Inaddition, he/she will install, maintain, and repair computer hardware and software andother technologies in computer labs, classrooms, and faculty/staff offices. He/she willprovide classroom, computer lab, and audio/visual support.
Work Hours:• 10:30am to 7:00pm Mon-Fri; Weekend and evening hours may be required and overtime is available.
Physical Demands:• Moving and installation of computer equipment up to 30 pounds.
• Associates Degree in Information Technology or related field• 1 – 2 years of experience in the installation and maintenance of end-user systems• Strong organizational skills and attention to detail• Excellent customer service skills, strong interpersonal skills, and the ability to buildstrong working relationships with a diverse audience of faculty, staff, and students.• Experience supporting Microsoft Windows and Apple platforms• Knowledge of techniques used in the installation, testing, and troubleshooting ofWindows and Apple workstations, network printers, wired and wireless networkconnectivity, Microsoft Office, and similar business productivity software.• Ability to multi-task and prioritize requests in a fast-paced working environment
• Three or more years of demonstrated hands-on IT experience• Experience supporting Microsoft Office 365• Knowledge of Windows Servers operating systems• Knowledge of Microsoft Exchange account management
Open Until Filled
Special Instructions to Applicants
An offer of employment is contingent upon the successful completion of a background screening.
Applicants requiring University sponsorship to obtain employment authorization will not be considered for this position.
Maryville University is committed to a policy of equal opportunity and prohibits discrimination on the basis of age, disability, gender, genetic information, marital status, national origin, race/color, religion, sex, sexual orientation, veteran status, or any other status protected by law. This extends to all aspects of the employment relationship, including recruiting, hiring, training, on-the-job treatment, promotion, layoff, and termination.
Advertised: March 23, 2021
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