Job Summary/Basic Function

The primary responsibilities of the Graduate Assistant in the Division of Operational Excellence include the support of the mission of the division by ensuring effective operations, which directly support students at Maryville University. The Sponsorship Operations GA will assist with the University’s strategic partnerships with area Employers, Sponsors, Veterans Affairs, and Vocational Rehabilitation providers. They will process documentation to support these efforts, providing support to students and partners, and will support the university in ensuring processes are in line with appropriate standards and best practices.


POSITION REQUIREMENTS

Responsibilities include but are not limited to the following: 

• Review and process incoming documentation from students, employers, and sponsors
• Performing data audits ensuring data entry alignment with established best practices and identifying gaps in processes
• Conduct regular reviews of Sponsored Accounts to ensure timely and accurate processing of all Sponsored Funding
• Analyze accounts, providing adjustments for unpaid or overpaid sponsorships
• Create standard communication tracks for students with partnerships to provide process updates
• Performing data audits ensuring data entry alignment with established best practices and identifying gaps in processes.

LEARNING OUTCOMES

Through this experience, the Graduate Assistant in the Division of Operational Excellence will:

• Performing data audits ensuring data entry alignment with established best practices and identifying gaps in processes
• Gain relevant experience with Sponsored Billing, Student Receivables, and Partnership Agreements.
• Obtain transferrable skills for database/CRM management and the management of a Sponsored Billing
• 
  Demonstrate the ability to create accurate process documentation and/or training manuals
• Cultivate the ability to collaborate within a team across various departments on campus and the Maryville community
• Enhance leadership and interpersonal skills by leading direct student outreach related to Sponsored payments, limits, and financial impact of student planning

Minimum Qualifications

• Creative, innovative, detail-oriented self-starter
• Strong technology skills
• Excellent writing, organizational, and interpersonal skills
• Ability to manage multiple projects simultaneously, manage priorities, and meet deadlines
• Ability to work both independently and with a team
• Bachelor’s degree required
• Must be accepted and enrolled in Maryville's MBA or Data Science master’s degree program
  
  

Preferred Qualifications

Physical Demands

Open Until Filled

Yes

Special Instructions to Applicants

Compensation: tuition credit up to 12 hours and a $3000 stipend for the 2023-24 academic year. 

An offer of employment is contingent upon successful completion of a background screening.

Applicants requiring University sponsorship to obtain employment authorization will not be considered for this position.

Maryville University is committed to a policy of equal opportunity and prohibits discrimination on the basis of age, disability, gender, genetic information, marital status, national origin, race/color, religion, sex, sexual orientation, veteran status, or any other status protected by law. This extends to all aspects of the employment relationship, including recruiting, hiring, training, on-the-job treatment, promotion, layoff, and termination.