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Job Summary/Basic Function
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The successful Maryville life coach will deliver innovative, proactive, and personalized coaching focused on academic, personal, and career success to an assigned caseload of undergraduate students. Life Coaches are student-centered and committed to fostering a culturally diverse atmosphere for faculty, staff, and students. Life Coaches are committed to serving students in a variety of hybrid and flexible formats to meet the in-person and virtual needs of the student.
Essential Responsibilities:
• Provide timely and accurate academic advising for students in selecting coursework towards graduation requirements.
• Remain current in advising requirements for all programs.
• Offer academic coaching for students in overcoming obstacles, gaining confidence, and reaching their personal and professional goals through various modes of communication (e.g., emails, texts, in person and/or virtual meetings).
• Serve as the retention specialist for student caseload. Identify, document, and implement first-year retention interventions as needed to maintain an 85% or higher retention rate for the first-year class. Continue interventions and documentation as needed to promote persistence to graduation.
• Serve as a key player in the social and academic integration for students by developing a positive rapport with students, parents, faculty, and staff.
• Provide career coaching to help students achieve professional goals and to educate students on how to create their digital career profiles, professional resumes, cover letters and CV’s; conduct effective job and internship searches; and master interviewing skills. Track career outcomes on students with a collective knowledge rate goal of 75% or higher.
• Maintain thorough and accurate documentation of all student interactions (e.g., student meetings, advising notes, coaching conversations, retention concerns) through the use of necessary campus systems (e.g., Colleague, Salesforce, Self-Service, etc.), including prompt response time to all inquiries.
• Serve as a University Seminar instructor. This includes team teaching a 3-credit hour course for first-year students assigned to the Life Coach each fall term. Meet regularly with the teaching team for ongoing planning purposes. Take feedback from students and course evaluations to improve University Seminar. Actively engage peer mentors in planning, engaging and supporting students (peer education, role modeling and community development).
• Be a Maryville expert for undergraduate students through knowledge of policies, people, and departments, as well as general awareness of available resources and program offerings.
• Administer, analyze, and utilize learning diagnostics (e.g. CliftonStrengths, College Student Inventory, STRONG, learning styles inventory) results with students to create a personalized learning portfolio for each student.
• Other duties and committee work as assigned.
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Special Instructions to Applicants
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An offer of employment is contingent upon successful completion of a background screening.
Applicants requiring University sponsorship to obtain employment authorization will not be considered for this position.
Maryville University is committed to a policy of equal opportunity and prohibits discrimination on the basis of age, disability, gender, genetic information, marital status, national origin, race/color, religion, sex, sexual orientation, veteran status, or any other status protected by law. This extends to all aspects of the employment relationship, including recruiting, hiring, training, on-the-job treatment, promotion, layoff, and termination.
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