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When you work with Maryville University, you are part of a vibrant community leading a revolution in higher education. With strategic precision and vision, we’re building a university for the future.
Join a dedicated staff of professionals who are encouraged to explore, create and excel.
Job no: 492484
Work type: Full-time
Location: St. Louis, MO
Categories: Administrative & Support, Management & Leadership, Student Life
Job Summary/Basic Function
At Maryville University, we power dreams, not just degrees. Our vision is to be the innovative leader in higher education promoting a revolution in student learning that expands access and opportunities for all.
Maryville is searching for an energetic, innovative, and forward-thinking Director of E-Commerce and Business Operations to join its dynamic Student Life team. The successful candidate will have a passion for working collaboratively in a fast-paced, innovative, student-centered environment. The Director of E-Commerce and Business Operations provides leadership, strategic direction, and financial oversight for their department. Ensures that services provide broad and robust user experience in meeting a student-centered mission, diversified product offerings, and strong fiscal management with a focus on E-Commerce and digital transformation. This position is responsible for accurate financial accounting, asset management, budgeting and related processes for services, including the MStore, E-commerce Operations, Course Materials, Dining Operations, Copy and Mail Services, and Vending Services (including student laundry). The successful candidate must be committed to fostering a welcoming environment for a diverse population of students, faculty, and staff.
Job Duties• Organize, direct and control the operation of the University MStore, including eCommerce operations, Course Materials, Vending Operations, Dining Operations (Louie’s, Starbucks, Dining Hall), CStore, Purchasing, and Mail and Document Services.• Manage inventory control, including counts and valuations.• Serve as University liaison with (contract) Dining Services Director and Mail and Document Services.• Deliver an innovative and engaging UX experience in all operations.• Optimize the digital consumer experience working in partnership with other departments.• Develop strategic direction, recommend and implement changes that improve operations and services, including moving the University MStore forward as student needs change and the field changes to meet those needs.• Solicit quotations and purchase goods and services as required consistent with established University policies.• Confer with departments regarding requirements, specifications, quantity, and quality of merchandise and delivery requirements, recommending alternatives when a savings in cost or improved delivery will result.• Develop and maintain a budget and establish annual revenue/net income goals for revenue generation of operations.• Train, manage, and supervise staff.• Research, develop, and submit RFPs.
• Bachelor's degree in applicable field; eight or more years of professional and management experience in related area• Demonstrated experience managing multi-phased, highly complex information technology projects• Experience leading projects with cross-functional diverse teams (IT and stakeholders) including vendors• Experience using project management tools such as Microsoft Project or similar• Strong interpersonal and presentation skills with the ability to communicate succinctly and effectively across all levels of the organization• Ability to drive consensus and decision-making amid competing priorities and limited data• Experience developing and deploying project management best practices, procedures, and processes• PMI (Project Management Institute) certified PMP (preferred)
• Experience in higher education
Open Until Filled
Special Instructions to Applicants
An offer of employment is contingent upon the successful completion of a background screening.
Applicants requiring University sponsorship to obtain employment authorization will not be considered for this position.
Maryville University is committed to a policy of equal opportunity and prohibits discrimination on the basis of age, disability, gender, genetic information, marital status, national origin, race/color, religion, sex, sexual orientation, veteran status, or any other status protected by law. This extends to all aspects of the employment relationship, including recruiting, hiring, training, on-the-job treatment, promotion, layoff, and termination.
Advertised: March 16, 2021
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